Terms of use

These Terms of use are a legal contract between you and Triptipedia. You acknowledge that you have read, understood, and agree to be bound by the terms of this agreement. If you do not agree to these terms, you should not use Triptipedia.

1 - Account

To participate on Triptipedia (which includes posting travel tips, listing tours and activities, commenting and liking content, etc), you must create an account that includes a username and a password. You can also browse Triptipedia without logging in.

You are solely responsible for the information associated with your account and anything that happens related to your account. You may not license, transfer, sell, or assign your account without our written approval.

If you violate these Terms, we may, in our sole discretion, close your account temporarily or definitively.

2 - Content

By submitting user content to Triptipedia, you grant us a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to reproduce, prepare derivative works, distribute copies, perform, or publicly display your user content in any medium and for any purpose, including commercial purposes, and to authorize others to do so. You agree that you have the right to submit anything you post, and that your user content does not violate the copyright, trademark, trade secret or any other personal or proprietary right of any other party.

We take no responsibility for, we do not expressly or implicitly endorse, and we do not assume any liability for any user content submitted to Triptipedia. If you were to encounter any misleading or wrong content, please let us know in the comment section of the concerned tip.

3 - Third-party links

Third-party links may be posted on Triptipedia. If you use these links, you leave Triptipedia. These links are provided for your information and convenience only and are not an endorsement by Triptipedia of the content of such linked websites or third parties. Triptipedia has no control over the contents of any linked website and is not responsible for these websites or their content or availability.

4 - Rules

The following content is prohibited on Triptipedia: violence incitation or encouragement, harassment, bullying and threatning, insults, spam, pornography, divulgation of personnal information, defamation and personnal attacks, plagiarism, illegal content. The complete rules are available on this page.

5 - Booking a tour, an activity or a transport service on Triptipedia

The tours, activities and transports (often refered as "tours") listed on Triptipedia are offered by the different Suppliers working with Triptipedia. Triptipedia only acts as an intermediate between the Traveler and the Supplier.

Therefore, Suppliers are solely responsible for honoring their bookings made through Triptipedia. Suppliers have their own extra terms, conditions and rules that the traveler accepts when booking through Triptipedia.

To book a tour on Triptipedia, the Traveler responsible for the booking must be at least 18 years of age on the day of the booking. The Traveler must agree to provide accurate information that is asked to him or to her.

The booking is confirmed once it has been accepted by the Supplier, in which case the Traveler will receive an email containing a booking code, as well as the Supplier's contact information, an invoice and a cancellation link.

5.1 - Booking on the behalf of someone else

By booking on behalf of other participants, you are deemed to be the designated contact person for every participant included on that booking. This means that you are responsible for making all payments due in connection with the Supplier, communicating with the Supplier and notifying the Supplier if any changes or cancellations are required and keeping your party informed. By booking on behalf of another person or persons, you represent and warrant that you have obtained all required consents. You are responsible for verifying that any information you provide on behalf of another participant is complete and accurate and the Supplier will under no circumstances be liable for any errors or omissions in the information provided to complete a booking. At least one participant must be 18 years of age or older.

5.2 - Prices

Prices are definitive and cannot be modified by the Supplier after a booking is made unless the Traveler agrees to such a change.

Unless otherwise specified, prices do not include any local taxes or use-fees, including foreign departure, security, port charges, park fees, customs, immigration, agricultural, passenger-facility charges or international transportation tax. Tours do not include anything not listed in the "included" section.

5.3 - Deposit

A deposit of 15% of the total price must be paid to book the tour. The remaining 85% are either charged later or paid to the Supplier on the first day of the tour according to the Supplier's payment options. Some tours can require a complete upfront payment if the departure date is too close.

All the information regarding the deposit and the 2nd payment is displayed on the booking page prior to payment.

5.4 - Cancellations and refunds

Each tour, activity or transport has a cancellation policy that defines the period during which the deposit is partially refundable:

With each booking made on Triptipedia, the Traveler receives an email containing a cancellation link that can be used to cancel the booking.

5.4.1 Early cancellations

The Traveler is charged a fee of 1% the total price when cancelling a booking within the period defined by the cancellation policy.

Example: A Traveler books a $1000 tour, he or she will pay a $150 deposit. If the Traveler cancels within the period defined by the cancellation policy, he or she is refunded $140.

The refund is usually made within 5-10 business days on the account of the credit card used to pay the deposit.

5.4.2 - Late cancellations

If the Traveler cancels after the refund period defined by the cancellation policy, the 15% deposit is lost.

The remaining 85%:

All the information regarding the 2nd payment is displayed on the booking page prior to payment.

5.5 - Passport and visas

The Traveler must carry a valid passport and have obtained all of the appropriate visas, permits and certificates for the countries which will be visited during the tour, activity or transport services. The Traveler's passport must be valid for 6 months beyond the duration of the trip. It is the Traveler's responsibility to ensure that he or she is in possession of the correct visas, permits and certificates for the trip. Triptipedia is not responsible if the Traveler is refused entry to a country.

6 - Listing a tour, an activity or a transport service on Triptipedia as a Supplier

Triptipedia enables Suppliers to list their tours, activities and transport services directly on the Triptipedia website as well as on Triptipedia's affiliates' websites.

Suppliers are responsible for all the tours posted on Triptipedia and for keeping their tours accurate and up-to-date. Tours can be modified with the "edit" button. Furthermore, Triptipedia assumes no responsability regarding Suppliers' compliance with the law and any contracts made with third-parties. Triptipedia reserves the right to remove all the tours and disable the Supplier account without prior notice and for any reason.

Tours listed on Triptipedia must be available in English.

6.1 - Prices

When listing a tour, an activity or a transport service on Triptipedia, the Supplier has to enter a total price. This price corresponds to the total amount paid by the Traveler booking the tour. The Supplier will get paid by the Traveler a net amount corresponding to 85% of the total price (in person payment) or 81% of the total price (bank transfer).

The total price of a tour cannot be higher than the Supplier's public price for this tour.

If the Traveler is expected to pay a tax (such as an occupancy tax or a tourism tax) or any extra fee (such as a credit card fee), the Supplier must give this information as well as the amount or the percentage to be paid in the tour details.

6.2 - Bank transfer option

The bank transfer option allows Suppliers to get paid by bank transfer instead of in person. This option can be enabled or disabled for each tour individually.

If enabled, the booking fee is set at 19%. The Traveler will get charged the entire amount in 2 times. It allows the Supplier to secure the funds in case of a late cancellation or a no-show.

Suppliers are usually paid within 5-10 business days after departure. An extra 7 days is required the first time a bank account receives money from Triptipedia. Non-USD bank accounts are charged a 2% conversion fee when the money is transfered.

This option is available for companies based in: Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Norway, Poland, Portugal, Slovenia, Slovakia, Spain, Sweden, Switzerland and the United Kingdom.

Payment processing services on Triptipedia are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to these terms or continuing to operate as a Supplier on Triptipedia, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of Triptipedia enabling payment processing services through Stripe, you agree to provide Triptipedia accurate and complete information about you and your business, and you authorize Triptipedia to share it and transaction information related to your use of the payment processing services provided by Stripe.

6.3 - Cancellations by the Supplier

A cancellation made by a Supplier is charged 1% of the total booking price.

If the "bank transfer" option is enabled and the Traveler has been entirely charged (after the refund-period), the cancellation price for the Supplier is 5% of the total booking price.

We understand that cancellations happen sometimes, however, we reserve the right to suspend Suppliers that abuse of cancellations without justification.

6.4 - No-shows and cancellations by the Traveler

6.4.1 - Early cancellations

If a Traveler cancels during the refund period (defined by the cancellation policy), 1% of the total price is reimbursed by Triptipedia. The Supplier is notified that the booking is cancelled and will not receive a payment.

6.4.2 - Late cancellations and no-shows

The Supplier will use commercially reasonable efforts to accommodate customers arriving late, when possible.

6.4.2.1 - Tour using the "bank transfer" option

The Supplier gets paid even if the Traveler cancels late or does no show up. The Traveler loses the booking.

6.4.2.2 - Tour using the "in person" option

With the "in person" option, no compensation is possible in the case of a late cancellation or a no-show.

6.5 - Travel agencies

Travel agencies and travel agents are allowed to list the tours of their suppliers on Triptipedia.

The listed price cannot be higher than the public price of the end company giving the tour. See "6.1 - Prices" for more details.

Travel agencies listing their tours on Triptipedia must directly handle all communication with the traveler (inquiries pre and post booking) and be the only entity that the traveler faces up to the day of the tour.

6.6 - Independent listings

Tours can be submitted on Triptipedia with the "independent listing" option.

Independent listings do not use Triptipedia's booking system. The "book" button can be configured to an external URL or an email.

Triptipedia's booking terms and conditions do not apply to bookings made externally.

A visitor clicking on the "Book" button and brought to an external website is expecting to see coherent information (same tour, same price, same duration, etc). It is the responsability of the Supplier to ensure that the listing is consistent with the external website.

Each time a person visits the listing page on Triptipedia, the supplier is charged 0.01% (or another amount agreed between Triptipedia and the Supplier) of the tour's price per adult, billed monthly.

The Supplier can set a monthly limit from $10 that cannot be exceeded. If the limit is reached, the listing will be hidden from Triptipedia until the following month.

A person visiting the same listing multiple times is only counted once. To count unique visits, Triptipedia uses the uniquePageViews metric from Google Analytics.

Suppliers can cancel an independent listing at any time from their dashboard. When this happens, the current balance of the ongoing month is charged before disabling the listing.

Independent listings are not eligible for the Affiliate and Tip Monetization programs.

7 - Affiliates

The affiliate program is described in our presentation page.

7.1 - Becoming an Affiliate

The Triptipedia affiliate program is open to people aged 18 and over, operating a website and able to receive a payment via the methods offered.

7.2 - Sharing affiliate links

The Affiliate can share affiliate links and widgets on websites, emails or social media posts. Referred users will receive a 2 years cookie. If for any reason this cookie is deleted or lost, no commission can be payed to the Affiliate.

We don't allow activities that may confuse users or disguise you as endorsed by us. We don't accept any kind of illegal, spamming or misleading behavior. Affiliate links and widgets cannot be associated to content including violence incitation or encouragement, harassment, bullying, threatening, insults, defamation, personal attacks, plagiarism, pornography, or any kind of illegal content.

You must not include the Triptipedia trademark, trademark with keywords or any misspellings of said trademarks in any domain names.

7.3 - Payment

The Affiliate can request a payment from the dashboard once the threshold of $50.00 is reached, each month, from the 15th.

The Affiliate is responsible for any fees, if any, for receiving the payment.

The payment methods available are listed on this page.

7.4 - Termination

The Affiliate can leave the program at any time by ceasing to share affiliate links.

We reserve the right to terminate the affiliate participation in the program for any violation of this agreement.

In the event of termination for any reason, no commission amounts, including those earned prior to termination, shall be payable.

8 - Privacy Policy

For information about how we collect and use information about Triptipedia users, please read our privacy policy.

9 - Disclaimer of warranties

Triptipedia is provided "as is" and without warranty of any kind. To the maximum extent permitted by law, we and our affiliates and third party service providers disclaim any and all warranties, express or implied, including (but not limited to) implied warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary rights, or any other warranty, condition, guarantee or representation, whether oral or electronic. You are solely responsible for any damage to your computer or mobile device, loss of use, or loss of your user content. We do not guarantee that Triptipedia will always work properly.