Compensation for delays with Thello trains


If you booked a Thello train between France and Italy, you are entitled to compensation if your train is more than 1 hour late, according to the following table:

Delay Compensation
59 minutes or less none
60 to 119 minutes 25% of the ticket price
120 minutes and more 50% of the ticket price

Fill this form to get reimbursed directly on the card you used to pay for the ticket. You can also give your bank account information if you didn't purchase your ticket by card.

Read this page to get all the details and conditions about compensation claims.

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Written by Clem
Hi! I'm Clem, co-founder of Triptipedia. Contact me directly at clem@triptipedia.com

Comments:
Benny

Benny
May 10, 2019 at 01:53

I guess I'll get some money back then... Thanks


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See also

Accommodations

Tours and activities

Rome-Ravello transfer (car service), stop in Anagni Cathedral

The escort driver will pick up clients at the address provided. Proceed to Ravello with a 120 minutes stop at Anagni Cathedral to explore this magnificent Cathedral. Or the reverse, where pick up is Ravello and drop off is Rome with a 120 minutes stop Anagni Cathedral.

Sorrento-Naples Transfer (Car Service) with Wine Tasting Stop

On this tour, you will witness the wine making process while also getting to taste and buy authentic Italian wine. This is an essential opportunity for any wine lover who wants to explore some of Italy’s finest wines.

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