Compensation for delays with Thello trains

By Clem | Mar 31, 2018
Europe

If you booked a Thello train between France and Italy, you are entitled to compensation if your train is more than 1 hour late, according to the following table:

Delay Compensation
59 minutes or less none
60 to 119 minutes 25% of the ticket price
120 minutes and more 50% of the ticket price

Fill this form to get reimbursed directly on the card you used to pay for the ticket. You can also give your bank account information if you didn't purchase your ticket by card.

Read this page to get all the details and conditions about compensation claims.

Transportation Europe France Italy Legal Budget Train

Share this tip:

Written by Clem
Hi! I'm Clem, co-founder of Triptipedia. Contact me directly at clem@triptipedia.com

There is 1 comment
Benny

Benny
May 10, 2019 at 01:53

I guess I'll get some money back then... Thanks


Thoughts? Questions?

See also

Accommodations

Tours and activities

Guided Day Tour - Premium Fjord Cruise, Flåm Railway and Bergen Railway

Local English speaking guide, Tvinde Waterfall, Stalheimskleiva, Premium Nærøyfjord Cruise, Flåm Railway & Bergen Railway

Kids and Families Food Tasting Tour

Learn about the greatness of traditional Greek cuisine as a family, in a food tour of Athens city center!